Meet the Team Behind Zama Web Experts

Lucy Wangechi is the Chief Executive Officer of Zama Web Experts (zama.co.ke), a Kenya-based software and web development agency focused on building custom web portals and enterprise-grade digital systems for businesses and organizations. She leads the company strategy, delivery standards, partnerships, and growth, ensuring every project delivers measurable value, reliability, and long-term scalability.

Under Lucy's leadership, Zama Web Experts has built a reputation for developing secure, fast, and SEO-ready platforms tailored for local and regional markets, with strong emphasis on performance, mobile usability, and business automation. She champions solutions that help organizations digitize operations across online payments, customer onboarding, service requests, data management, reporting, and role-based access.

Lucy also drives Zama focus on payments and integrations, including M-Pesa-ready solutions (STK Push, Paybill/Till workflows, payment confirmation, and reconciliation flows) and professional API integration work that connects business systems to third-party services for automation and scale.

As a people-first leader, Lucy nurtures a culture of accountability, clear communication, and quality execution from discovery and scoping to launch and post-launch support, so clients get solutions that are not only visually strong, but also dependable in real-world operations.

Ezekiel Muki is the Lead Software Developer and Systems Architect at Zama Web Experts, where he designs and builds robust, scalable, and secure digital solutions for businesses, organizations, and startups. He plays a central role in translating business requirements into high-performance software systems that automate operations, improve efficiency, and support long-term growth.

With strong expertise across the full software development lifecycle, Ezekiel specializes in custom web portals, enterprise systems, and SaaS platforms built using modern, reliable technologies. His work focuses on clean architecture, optimized databases, secure APIs, and systems that perform reliably in real-world, high-usage environments.

Ezekiel leads backend development and system architecture at Zama Web Experts, ensuring platforms are fast, secure, scalable, and maintainable. He is deeply involved in integrating payment systems, including M-Pesa STK Push and Paybill/Till workflows, as well as third-party APIs and automation tools that enable seamless data flow and financial reconciliation for businesses.

Beyond development, Ezekiel works closely with clients during discovery, planning, and implementation to shape technical decisions aligned with business goals. He emphasizes performance optimization, security best practices, SEO-ready builds, and mobile responsiveness so every solution delivers technical excellence and measurable business value.

Known for a detail-oriented approach and strong problem-solving mindset, Ezekiel consistently delivers clean, well-documented, and future-ready systems that clients can confidently scale and extend.

James Waithaka is the Operations & Client Success Manager at Zama Web Experts, where he oversees day-to-day operations, client coordination, and service delivery. He plays a critical role in ensuring projects are delivered efficiently, on time, and to specification while maintaining strong client relationships.

With a structured and detail-oriented approach, James manages project workflows, timelines, and communication between clients, developers, and management. He ensures requirements are well understood, feedback is properly documented, and deliverables meet both technical and business expectations.

James also supports process optimization within Zama Web Experts, helping improve internal systems, documentation, and support workflows. His focus on reliability, transparency, and client satisfaction ensures a smooth experience from onboarding through launch and ongoing support.